On our Work Canada City Jobs programs there are so many things to consider; can I travel with a friend? (Yes you can!) Am I eligible for the visa? Will I get staff accommodation? What employers can I interview with? When should I apply? What is included in the package? And so on… We recommend reviewing our Work Canada City Jobs FAQ below to learn more about the nitty gritty details of the program.

If we don’t answer your questions here just give us a call on 0800 700 705, or flick us an email here.


Am I eligible?

To be eligible you need to be able to leave New Zealand anywhere from March to June and employers usually only hire applicants who can commit to 5 months of work.
You also need to be eligible for the New Zealand International Experience Canada (IEC) Visa. To be eligible you must satisfy in full the criteria listed below:

  • Hold a New Zealand passport valid for at least two years at time of application (contact IEP for advice if your passport will expire within 2 years)
  • Be aged between 18 to 35 years inclusive. (Your application must be submitted to Citizenship Immigration Canada before your 36th birthday)
  • Have no criminal convictions, including serious traffic offences. Minor offences may be admissible. If you have any convictions please contact the IEP office prior to application.
  • Be travelling on a return or onward passage ticket, or show sufficient funds for onward passage
  • Not have activated a Letter of Introduction for a previous NZWHP from the Canadian High Commission
  • Provide documentary evidence on arrival in Canada of access to approximately CA$2,500 (i.e. traveller’s cheques, cash, current bank statements or term deposit certificates) to cover your initial support costs
  • Have an insurance policy for the duration of your stay
When should I apply for a visa?

When you apply for the program we provide you with all the information you need to start the visa process and also assist you with submitting your visa application. So as soon as you apply it is the right time to get the ball rolling! There is no disadvantage in sorting it out early as you have 12 months from the date of visa approval to activate your visa for a full 23 months in Canada.

Please note that before you can apply for your visa you will need to obtain a Ministry of Justice police check. The official Ministry of Justice processing time is 20 working days. We advise that you at least apply for your criminal record as soon as you apply to our program, even if you are not ready to submit your visa application.

Once you have submitted your visa application normal processing time is 8 weeks until approval. If you have any criminal, medical or background issues the processing time can be considerably longer – contact us with details of your situation for advice.

Can I interview with your employers if I don't have a visa yet?

As long as you are eligible for a working holiday visa to Canada and are either in the process of getting your visa or plan to apply right after your interview then that is fine. The employers do like to know you already have the visa sorted though, and because of the time involved in applying for the visa we recommend you apply well before the interview.

Can I interview with my friend/partner?

In the past we have had many couples and friends travel together on our pre-arranged jobs programs, however we cannot absolutely guarantee that you will be placed at the same resort as all interviews are individual and the employers will hire you based on your own merits.

We will make sure that you are all scheduled in to interview with the same employer – just let us know you are travelling with someone else. Our advice from there is to be extra flexible with the types of jobs you are willing to accept!


When should I apply?

As soon as you are able! We assign interviews based on when people sign up to our program, which means first applicants get first choice over who they interview with. So the earlier you apply the more likely that you’ll get your preferred employer interviews and times.

When will I find out details of employers, positions and benefits?

Once we have received all of these details from the employers we collate them into the Work Canada City Jobs Handbook. We send this out to all participants closer to the interview booking stage to help you decide who you’d like to interview with.

The following are examples of the types of jobs they have hired for in the past:

  • Food & Beverage Attendant
  • Line Cook
  • Lift Attendant
  • Ticket Agent
  • Dock Hand
  • Facility Cleaner
  • Front Desk Agent
  • Glacier Skywalk Guide
  • Housekeeper
  • Houseman
  • Adventure Centre Desk Agent
  • General Store Clerk
  • Groundskeeper
  • Inventory Attendant
  • Lifeguard
  • Picnic Cafe Barista
  • Pools Maintenance
  • Pools Slide Attendant
  • Operations Shift Leader
  • Retail Clerk
  • Tram Guide/Operator
How do I find out more information?

IEP regularly hold information evenings in major cities around the country. If you have a few more detailed questions then just give us a call on 0800 700 705 or email

Are a CV and references required?

Yes you will be required to provide an up to date CV, contact details of at least 2 references and 2 written reference letters. The CV will need to be organised before the interview so that the employers can review your application. IEP will help out with templates and a CV review before your interview.

What happens if I'm not offered a job?

In the event that you do not receive an offer from your first job interview, we will arrange a second one with your second choice employer. In the circumstance that you do not receive any offers you will be offered a full program fee refund. Fortunately this situation is very rare! Please note that if you are offered a job but choose not to take it then you will not receive a refund.

What should I expect from the interview?

Canadian employment interviews are similar to interviews you may have had in NZ. You should be prepared to answer questions about yourself, your skills, experience and also your strengths and weaknesses. Even though the interviews are conducted via Skype they are formal and you should act professionally throughout. While summer resorts may be more casual workplaces than your average office you will still need to make an effort to dress nicely and show your best manners!

How do I apply?

Once you are ready to apply just jump onto the online application here. We will give you a call within 2 working days of receiving your application to have a quick 10 minute interview with you. We will get an idea of your plans and answer all your initial questions. From there we will send you your first information email and the planning begins!

Do I have to purchase insurance through IEP?

Yes, this is an important part of our program. It is part of our agreement with the employers to make sure you are on a comprehensive insurance policy that covers working holidays. It is also compulsory that you have insurance for the entire duration of your stay when you enter Canada.

Will I have the opportunity to meet other people on the program before we arrive at the resort?

We recognise that it is much easier to arrive in a new country with a familiar face or two so we do organise ways for you to meet other participants.

Our exclusive Work Canada Pre-arranged Jobs program Facebook page is a great way to meet others who are heading over to Canada.
Group flights are also on offer through the friendly Katrina at our in-house STA Travel branch (dependent on numbers). She negotiates the rates for peak flight dates in advance so the fares are great deals even if you are booking closer to departure. On the group flights you’ll be travelling with a bunch of other participants who are starting work at a similar time to you.


What happens when I first get to Canada?

As part of the program you get one free night at a central Vancouver hostel conveniently located close to your SWAP support office. Your first stop the next morning will be to SWAP for your orientation! In your orientation you’ll learn all that you need to know to have a successful working holiday and get help applying for your Canadian SIN (tax) number and bank account. After orientation the next step is up to you! You’ll probably find yourself sightseeing in Vancouver, then making your way to your employer or sitting in the SWAP office asking lots of questions and using their internet to update Facebook and make all your friends jealous.

Are there any special uniform/grooming requirements on the job?

Once you accept your job you’ll be informed of any special uniform requirements by your employer. In general it is a good idea to make sure you can bring black shoes, pants and a white shirt for indoor positions as a base for the uniform.

Each employer is a little bit different but they all expect tidy and wholesome grooming. You may need to cut off dreads or dye your hair a natural colour if you have a more alternative style. Piercings may or may not be suitable for their policies depending on how visible they are. At the interview they will let you know if there are any special requirements that you need to know.

How will I get to work?

This depends on your resort and accommodation situation. Common ways of getting to work are catching public transport, walking or catching a shuttle from staff accommodation. You should not need to buy a car while you are over there as many of the resort staff will be temporarily living in the area like you and there is infrastructure in place for staff without personal transport.

Where will I live?

Our City Jobs employers don’t provide staff housing but we can either more nights in a hostel while you look or you can work with our Canadian partner SWAP to find housing once you arrive in Canada!

Still have a few questions? If you need clarification on anything, fill out the form below and one of our team will be in touch by phone and email!

Still have a few questions? If you need clarification on anything, fill out the form below and one of our team will be in touch by phone and email!

Work Canada City Jobs Enquiry Form